Randy Harmatz, MBA, CPHQ
Chief Quality Officer – Nicklaus Children’s Health System
Randy Harmatz is a healthcare quality leader with decades of experience in spearheading and implementing culture change in healthcare. Randy currently serves as the vice president and chief quality officer at Nicklaus Children’s Health in Miami, Florida where she is responsible for quality, patient safety, public reporting, management engineering, and infection prevention. Prior to joining Nicklaus, Randy served as the Vice President for System Quality and Patient Safety at Ochsner Health where she had oversight responsibilities for acute care and service line quality systemwide. During her tenure, Randy re-organized the quality structure, launched a project management function for quality and stood up a clinical risk management division. Randy served as the inaugural Chief Quality Officer and Senior Vice President with University of Florida Health in Gainesville., where she revamped the department’s strategic plan, launched a clinical risk management program that reduced serious safety events by 80 percent, created an Office of Patient Experience that included patient and family advisors, and developed a quality and patient safety council for medical school residents. Randy also served as Vice President of Quality at University Hospitals-Cleveland Medical Center. She has a master’s degree in business administration from Baruch College in New York City, and a bachelor’s degree from Boston University.